Need assistance

At Dubbo Regional Airport we aim to provide all passengers and visitors with a positive travel experience and welcome any feedback about our service or facilities.

Partner Links

For questions relating to your booked flight/check-in times, baggage enquiries or lost property please contact the airline directly:

Qantaslink                13 13 13
Link Airways             1300 851 269
Regional Express      13 17 13
Fly Pelican
                 02 4965 0111
             
For further information on security screening:
TravelSECURE

Contact Details

At Dubbo Regional Airport we aim to provide all passengers and visitors with a positive travel experience and welcome any feedback about our service or facilities.

Address
Cooreena Road, off Mitchell Highway Dubbo, NSW 2830

Matters relating directly to the Airport and Secure Car Park
Phone: +61 2 6801 4560 (7 days, 6am - 5pm)

Feedback

If your experience relates directly to Dubbo Regional Airport, you can send us your feedback by completing the online form below.

Mandatory field(s) marked with *

Lost Property

Notify the team of lost property by completing the form below. We will endeavor to attend to your enquiry within 48 business hours. Except for hazardous, unhygienic and perishable items, which will be disposed of on the same day, the Airport generally keeps found items for a period of 3 months. Depending on the nature of the item, any unclaimed or uncollected items may be donated to a charitable organisation or disposed of securely. If you think you have left an item on an aircraft or your bag hasn't arrived on the bagged carousel, you'll need to contract your airline directly.

Mandatory field(s) marked with *

Visitor Identification Card (VIC)

VIC card airport

Who is eligible for a VIC?

A person may apply for a Visitor Identification Card (VIC) if they have an operational need to enter the secure area (Terminal Sterile or Airside/SRA) of the Airport for a lawful purpose. A VIC holder must be escorted by an ASIC holder and supervised at all times.

IMPORTANT: The system allows you to preregister your visits up to 7 days in advance. It is recommended the visit application and sponsor approval is finalised prior to attending the issuing location. 

Note: All VICs are issues in accordance with the 28-day rule.

How to display a VIC

  • Above waist height; and
  • At the front or side of your body; and
  • The VIC must be clearly visible at all times.

How to apply for a VIC

To apply for a visitor pass, you will need to complete the online application form at the link: CLICK HERE

Before commencing this process, you must have:

  • Valid sponsor (an ASIC holder pre-registered with a Sponsor account)
  • Category B ID document - Government issued with photo and signature
  • A current photo (less than 6 months old)

For further information regarding Visitor Identification Cards or the 28-day rule, please contact the Airport Administration Office on 02 6801 4560 or refer to the Types of ASIC Cards or Aviation Transport Security Regulations 2005

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